A family & their universe
Pet Universe started as a family who couldn’t get enough of animals — and turned that into a shop where Melbourne’s pets get genuinely good care. One welcoming store, one passionate team, and a whole lot of creatures.

Built by animal people
We’re a family-owned, independent pet shop serving Melbourne’s western suburbs. We’re based in Hoppers Crossing — same family, same values, looking after Melbourne’s pets.
What makes us different is simple: we actually keep these animals. The advice you get across the counter comes from real experience with birds, rabbits and the rest — not a script. We’d rather help you get it right than just make a sale.
Our four little rules
Nothing fancy — just the things we won’t budge on.
Real keepers
We keep these animals ourselves, so the advice is hands-on and honest.
Honest help
We’ll tell you what you actually need — and what you don’t.
Welfare first
Healthy, well-handled animals and proper setups always come first.
Local & independent
Family-run and part of the community we serve.
What we sell
Animals: hundreds of birds and baby rabbits now, with reptiles, aquarium fish and axolotls coming soon. Plus supplies for every kind of pet.
Dogs & cats
We don’t sell dogs or cats — but we stock a full range of supplies for them, so your whole household is covered.
Come and visit us
Run by the same pet-mad family. Pop in for a chat, some advice, or to meet your new best mate.
Hoppers Crossing
Come and meet us
The best way to get to know Pet Universe is to drop in. We’d love to meet you — and your animals.
Hundreds in store
Baby bunnies
Reptile room
Aquatics soon
Axolotls soon
Dogs & cats too